In some Euro Countries, there has anti-dumping taxes.Our price doesn't include any taxes and customs fees. If you choose "seller shipping method" or china post air parcel", it may be no taxes or taxes lower than EMS in some countries ( like France). The bike is mostly assembled, you need to assemle the front wheel , front brake only,front brake lever, and tighten bolts. If some parts damaged in shipping ,we will compensation or reship the parts for you.
- Frame:JAVA FIAMMA
- Fork:29″ 860(AIR) FIAMMA 100MM, non remote,tube length 160mm
- Headset: bearing 45 X45 X52
- Handlebar: 31.8mm x720mm
- Stem: 31.8x 80mm ,17 degrees
- Seatpost:27*45*350mm ( adjustable length 60mm
- Front Derailleur: FRONT DERAILLEUR, FD-M8000-H, DEORE XT, FOR 3X11,
- Shifter Front: SHIFT LEVER, SL-M8000-L, DEORE XT, LEFT, 2/3-SPEED 1800MM
- Shifter Rear: SHIFT LEVER, SL-M8000-R, DEORE XT, RIGHT, 11-SPEED 2050MM
- Rear Derailleur: REAR DERAILLEUR,RD-M8000,DEORE XT, SGS 11-SPEED
- Crankset:FC-M8000-3, DEORE XT, FOR REAR 11-SPEED, 170MM, 40X30X22T
- Cassette: CS-M8000,DEORE XT, 11-SPEED, 11-13-15-17-19-21-24-27-31-35-40
- Chain :K MC-Z11S/ YBN 11S 112L
- Brakes L:DEORE XT, BL-M8000(L), BR-M8000(F) SM-BH90-SBM 800MM(BLACK)
- Brake R:DEORE XT,BL-M8000(R), BR-M8000(R) 1450MM(BLACK)
- DISC rotor:160mm
- Saddle: DECA
- Wheelset: aluminium DECA 29′, bearings,
- Tyres&tubes: 29″*1.75/2.10 A/V
- Spokes: 14G 288M ,14G 290MM
- Nipples: 12mm
- Pedals: 9/16″ alloy bearing
- Orders processed ASAP of payment verification.
- We only ship to confirmed order or payment address. Your payment address MUST fit for you shipping address, if not ,please contact us first.
- SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday and PEAK season.
- If you have not received your packages before the protection time ended, please contact us first. We will extend your protection time ,adn track the shipment and get back to you as soon as possible. Our goal is customer satisfaction!
- You have 7 days to contact us and 30 days to return it from the date received. If the item is in your possession more than 7 days, it will be considered used and WE WILL NOT ISSUE REFUND OR REPLACEMENT to you.
- If the products is no problem, and it not our fault, you should pay for the return shipping fee .
- All returned items should be in the original packaging and you MUST PROVIDE us with the shipping tracking number, the reason for the return, and your order ID.
- We will full refund when we get the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
- We will bear all the shipping cost if the product(s) is (are) not as advertised.
Your good feedback and five star will be appreciated .AND we will left a NICE feedback soon after you confirm it.
We maintain high standards of excellence and strive for 100% customer satisfaction! GOOD Feedback is very important to us. We request that you contact us immediately BEFORE you give us negative feedback, so that we can comunicate with the problems and work it out. Meet your needs is our first goal.
Thank you !
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Adventure Fitness (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.adventurefitness.co.za
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!